Manager, Identity Access Management

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Manager of Identity & Access Management (IAM) is responsible for leading the day today execution and continuous improvement of the organization’s IAM program while translating IAM strategy into scalable, secure, and compliant solutions. This role balances people leadership, technical oversight, and cross functional collaboration to ensure that only authorized users have appropriate access to systems, applications, and data.‑to‑day execution and continuous improvement of the organization’s IAM program while translating IAM strategy into scalable, secure, and compliant solutions. This role balances people leadership, technical oversight, and cross‑functional collaboration to ensure that only authorized users have appropriate access to systems, applications, and data.

The IAM Manager partners closely with Security, Infrastructure, HR, and Application teams to deliver identity lifecycle management, access governance, and privileged access capabilities aligned with business needs and regulatory requirements.

Key Responsibilities

• Lead day today delivery and operations of the IAM program, translating strategy into secure, scalable solutions ‑to‑day delivery and operations of the IAM program, translating strategy into secure, scalable solutions
• Oversee identity lifecycle management (joiner, mover, leaver), access provisioning, deprovisioning, and reviews
• Manage IAM platforms and integrations (e.g., SailPoint, Entra ID, Active Directory, SSO, MFA, ServiceNow, HR systems)
• Enforce access governance, RBAC, and least privilege principles across systems and applications ‑privilege principles across systems and applications
• Partner with Security, IT, HR, and Audit to support compliance, risk management, and audits
• Serve as an escalation point for IAM incidents, issues, and access related risks ‑related risks
• Lead, mentor, and develop IAM engineers and analysts, ensuring delivery, quality, and continuous improvement
• Collaborate with stakeholders and vendors to evaluate solutions and improve IAM processes and capabilities

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience
• 7+ years of experience in Identity & Access Management or related security disciplines
• 3+ years of experience leading or mentoring technical teams
• Strong hands‑on knowledge of IAM platforms, identity governance, and access control models
• Experience with SSO, MFA, Active Directory, Entra ID, and privileged access concepts
• Proven ability to balance operational delivery with longer‑term program improvement

Preferred Qualifications

• Deep experience with SailPoint IdentityNow and/or Business+ platforms
• Experience integrating IAM solutions with HR systems (Workday, SuccessFactors) and ITSM tools (ServiceNow)
• Familiarity with compliance frameworks and audit support
• Strong process‑design and documentation skills
• Ability to challenge vendors and assess IAM solutions from an architectural perspective

Key Competencies

• Collaboration and relationship‑building across diverse teams
• Accountability and ownership of outcomes
• Strong communication and stakeholder management
• Analytical mindset with a focus on risk reduction and automation
• Ability to lead through change in complex, evolving environments
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