Managing Director, Practice Development & Expansion

Managing Director, Practice Development & Expansion

What you will be doing:

This role will lead and manage a team of consultants across multiple healthcare consulting projects, ensuring high-quality delivery and client satisfaction. The position requires strong leadership in consulting engagements focused on operations improvement, clinical transformation, and revenue cycle management. This role will also drive business development, strategic planning, and financial oversight while collaborating with internal and external stakeholders to optimize healthcare performance.

Key Responsibilities

Business Line Leadership and Management – 30%

• Lead and manage a team of consultants across multiple projects, ensuring high-quality delivery.

• Provide mentorship and career development for consulting staff, fostering a culture of learning and professional growth.

• Direct resource allocation, staffing, and scheduling to meet client needs and project deadlines.

• Serve as the primary point of contact for clients, including C-suite leaders, managing relationships, and ensuring client satisfaction.

• Collaborate with internal departments (e.g., Commercial, Technology, Marketing, Finance, HR) to drive revenue growth and enhance operational support.

Consulting Delivery – 35%

• Lead complex projects focused on operations improvement, clinical transformation, and revenue cycle management.

• Analyze client operations, identify inefficiencies, and develop actionable strategies to enhance clinical workflows and streamline healthcare delivery.

• Oversee change management initiatives and guide clients in implementing new practices, technologies, and systems.

• Advise clients on regulatory and compliance challenges while ensuring best practices in clinical standards and operational efficiency.

Strategic Planning and Business Development – 20%

• Identify growth opportunities within existing accounts and new markets to expand the healthcare consulting practice.

• Lead proposal development, including scoping, costing, and defining project deliverables.

• Develop thought leadership content such as white papers, case studies, and presentations to establish market credibility.

• Represent the firm at industry conferences, seminars, and client meetings to strengthen relationships and build brand awareness.

Financial and Operational Oversight – 15%

• Manage project budgets, ensuring efficient resource utilization and on-time, within-scope project delivery.

• Track and report key performance indicators (KPIs) to measure project success, client satisfaction, and business impact.

• Implement best practices for project management, risk mitigation, and quality control across consulting engagements.

​Required Qualifications

Work Experience:

Years of Applicable Experience - 12 or more years

Education:

Bachelors (Required)

Required Certifications/Licensing

Relevant certifications such as Lean Six Sigma, Project Management Professional (PMP), or healthcare-related credentials are preferred.

Preferred Qualifications

Skills:

• Strong understanding of healthcare systems, clinical workflows, value-based care, and healthcare policy.

• Expertise in operations improvement methodologies such as Lean, Six Sigma, and Kaizen.

• Proficiency in project management, risk mitigation, and quality control.

• Strong analytical skills with a data-driven decision-making approach.

• Excellent communication skills, with the ability to present complex ideas to diverse audiences.

• Proven client management skills with the ability to build long-term relationships.

• Financial acumen in managing project budgets and forecasts.

Experience:

• Strong understanding of healthcare systems, clinical workflows, value-based care, and healthcare policy.

• Expertise in operations improvement methodologies such as Lean, Six Sigma, and Kaizen.

• Proficiency in project management, risk mitigation, and quality control.

• Strong analytical skills with a data-driven decision-making approach.

• Excellent communication skills, with the ability to present complex ideas to diverse audiences.

• Proven client management skills with the ability to build long-term relationships.

• Financial acumen in managing project budgets and forecasts.

Education:

• Master’s degree in healthcare administration, Business Administration, Public Health, or