Americas Customs Operations Leader

Job Description Summary

As the Americas Customs Operations Leader, you will be responsible for leading the region operations team , covering 4 countries, USA, MX, BR, CA. Management of Customs Brokers and Customs Vendors to assure for ~200,000 shipments annually execute to requirements. Oversee ~ 60 GE Aerospace sites export and import process conformance to requirements, lead corrective actions as needed; manage government agency compliance reporting, replies, and audit participation; and special program execution. Lead global external audit preparation and audit processes. Own KPI’s to monitor Enterprise Standard and regulatory conformance to reduce risk and optimize process lead time.

This role is open to remote consideration in the state of Ohio but must close to the Evendale site to be able to come on site when needed, sometimes with short notice.

Job Description

Roles and Responsibilities

• Operate within a global model and execute the strategy for Customs operations in the region
• Ensure the pre-declaration review is performed including confirmation that valuation, classification, country of origin and any applicable special program documentation is complete before an import or export occurs
• Work with approved agents to support daily customs clearances and own shipment issue resolution
• Ensure there are trained personnel supporting the Customs activities in the region
• Duty mitigation with the extensive LEAN understanding
• Identify Customs risks areas and develop actionable plans and procedures to mitigate those risks
• Evaluate internal controls and drive implementation of recommended improvement plans
• Prepare periodic reports and metrics on duty, quality, savings, opportunities, risks, accomplishments and value creation
• Lead Regional Customs Councils
• Lead business level risk reviews and action plans for risk reduction
• Manage local Customs agency relationships
• Respond to Internal/External requests & investigations

Required Qualifications

• Bachelor’s degree from an accredited university or college with minimum 5 years experience in Customs Processes
  

Desired Characteristics

• US Customs Broker License Preferred
• Advanced degree from accredited university
• Wing to wing expertise across customs processes
• Demonstrated Compliance mindset
• Demonstrated ability to use knowledge, experience and instinct to make accurate and timely decisions
• Demonstrated ability of working with all levels of internal and external organizations
• Demonstrated ability to implement simple, fast and non-bureaucratic process improvements
• Experience in working with global teams and demonstrates a global mindset
• Humble: respectful, receptive, agile, eager to learn​
• Transparent: shares critical information, speaks with candor, contributes constructively​
• Focused: quick learner, strategically prioritizes work, committed ​
• Leadership ability: strong communicator, decision-maker, collaborative​
• Problem solver: analytical-minded, challenges existing processes, critical thinker

The salary range for this position is $128,000 - 171,000 USD. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.

This posting is expected to close on March 6, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor