Business Analyst

Compensation Grade:‏‏‎ ‎155

Job Description

Being a business analyst at SAIF is a lot like playing the game “20 Questions.” To be successful takes more than guesswork. You need to know how to ask the right questions. It requires curiosity, persistence, critical thinking, and the ability to consider a problem from many different angles. The better you understand the business need, the better your chances of achieving your objective.

Business analysts are the link between our technology team and the customers we serve. They dig into data and analyze processes to determine the best approach to a problem, and then translate that information back to the developers to design a solution and testers to help identify testing scenarios.

As a SAIF business analyst, you’ll work in a collaborative team environment in our information technology division. You’ll engage with business partners to identify requirements and analyze processes while also building strong, positive relationships with them. You’ll follow each phase of the project through to completion, including testing, training, and troubleshooting. In addition to asking the right questions, you’ll need the writing and speaking skills to effectively communicate your findings and recommendations.

RESPONSIBILITIES:

• Lead and manage projects utilizing SAIF’s development methodology and project management best practices.

• Analyze business processes and existing functionality. Strategize and develop recommendations for business solutions that increase internal efficiencies and/or enhance customer experience.

• Contribute to the development of the Information Services (IS) corporate project plan by representing project recommendations from stakeholders and acting as a liaison from the IS division.

• Support leadership by providing technical advisement on evaluation of current processes.

• Provide change management leadership for business systems improvement projects.

• Negotiate revision of goals, objectives, and deadlines with project sponsors and functional partners when necessary.

• Develop, deliver, and oversee training for internal and external project team members and stakeholders.

• Provide ongoing technical support for the production environment. Diagnose and provide resolution for production application questions and issues.

• Understand, advocate, apply, and explain the SAIF brand.

• Cultivate an awareness and understanding of the latest industry standards and trends in the areas of technology, project management, business analysis, and business process improvement.

• Participate in negotiations with solution providers/vendors acting as technical advisor to ensure solutions meet business requirements. Perform feasibility analysis of selected solutions prior to final selection.

• On-call support may be required on an as needed basis or part of a rotating schedule, including availability outside of business hours to support urgent IT issues or system implementations.

• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating. Work effectively with others who have different perspectives, backgrounds, and/or work styles.

ADDITIONAL FUNCTIONS:

• Provide tactical and operational support for the Analytics and Data Governance body.

• Translate operational and commercial requirements from functional partners into technical requirements against which data engineers, business intelligence analysts, and data scientists can execute.

• Perform other duties as assigned by management to support team objectives and organizational goals, demonstrating flexibility and adaptability in responding to evolving priorities and needs.

RECOMMENDED QUALIFICATIONS:

• Five or more years of business analysis and project management experience.

• A bachelor’s degree in business administration, communications, computer science, engineering, economics, or related field is preferred.

• Other combinations of skills and experience may be considered.

NEXT STEPS:

To receive consideration, please submit your resume with a cover letter by the close of this recruitment. We want your submission to count, so be sure it’s complete.

This recruitment will close on Tuesday, February 24, 2026.

If a sufficient number of qualified applications are received, this recruitment may close early.

Compensation & Benefits

Typical hiring range:‏‏‎ ‎$95,855‏‏‎ ‎