CSR II Phones Bilingual Haitian Creole/English ($18.50/hr + $1/pay for performan

Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract. The successful candidate will demonstrate fluency in speaking, reading, writing, and listening in both Haitian Creole and English.

Requirements

• 2+ years of college preferred
• 2+ years of contact center experience preferred
• High school diploma or equivalent required
• 18 years of age or older
• Time management skills and the ability to work independently
• Excellent organizational, written and oral communication skills in both Haitian Creole and English
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments
• College degree preferred

Originally posted on Himalayas