Customer Support Representative

Fieldguide is a remote-first company that enables you to do your best work from anywhere. We value diversity and are building a team that is inclusive, driven, humble and supportive. As a Customer Support Representative, you will provide world-class support to Fieldguide customers and work closely with firms to ensure their ongoing success with Fieldguide.

Requirements

• 1-3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company
• Strong communication and problem-solving skills
• Ability to take ownership of projects end-to-end and see them through to completion
• Experience with integration of merge tags in Microsoft Office applications (nice to have)

Benefits

• Competitive compensation packages with meaningful ownership
• Unlimited PTO
• 401k
• Wellness benefits
• Technology & Work from Home reimbursement
• Flexible work schedules

Originally posted on Himalayas