Enterprise Applications Analyst (CRM)

Headquarters: Vancouver, British Columbia, Canada
URL: http://semios.com

Who we are:

We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists who are continually conducting research to help drive innovation in agriculture.

Semios is a market leader in leveraging the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage our big data analytics, such as in-depth pest and disease modeling, to empower tree fruit and tree nut growers with decision-making tools to minimize resources and risks.

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems, such as helping the world reduce the use of pesticides and helping nature feed a growing population. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

You are an experienced Enterprise Applications Analyst with deep expertise in CRM and enterprise business systems. You excel at improving sales, service, and operational efficiency by configuring CRM platforms, designing workflows, and optimizing data flows across connected applications.

You thrive in a collaborative and mission-driven environment—one that solves real-world challenges such as reducing pesticide use and supporting sustainable global food production. You enjoy working across teams, solving technical problems, and shaping scalable system solutions within a growing organization.

In this role, you will play a key part in building and sustaining a CRM application ecosystem. You’ll work closely with stakeholders across sales, service, and operations to ensure high-quality data, consistent workflows, and seamless integrations between CRM and related systems. Your work will span both strategic initiatives (such as implementations, data migrations, and process optimization), and ongoing sustenance and operational support.

This role is ideal for someone who enjoys optimizing CRM workflows, building automation, managing integrations, and driving scalable and user centric improvements.

What you will do:

Systems Analysis & Design

• Partner with business stakeholders to analyse workflows, gather requirements, and translate them into functional and technical specifications for CRM and integrated systems.
• Maintain accurate documentation including data models, data field mappings, process flow and system architecture , and across CRM and connected platforms.
• Identify process inefficiencies and opportunities for optimization, including opportunities to leverage platform capabilities, and AI-driven enhancements 

Configuration & Integration

• Configure and enhance CRM, CPQ, Field Services or relevant modules, supporting end-to-end workflows across sales and service teams.
• Design, implement, and maintain integrations between CRM, and external applications using APIs, middleware, and automation platforms to ensure reliable, timely data synchronization.
• Build scalable automation using workflows, low-code tools, and targeted customizations for complex logic that cannot be handled through configuration alone.
• Administer security and access controls—including roles, profiles, permission sets, sharing rules, and login/security policies—to maintain appropriate access and strong data governance.
• Manage platform components such as validation rules, approval processes, metadata changes, and page layouts to ensure accurate, consistent, and user-friendly system behavior.

Data Management, Reporting & Analytics

• Support data management activities including data migration, cleansing, validation, and reconciliation across CRM and integrated systems.
• Build and maintain reports and dashboards, ensuring visibility into KPIs for sales, service, and operations.
• Write and run SQL (or equ