Head of Global TA Operations and Enablement

Job Description

Reporting to the Head of Global TA and serving as a member of the TA Leadership Team, we are seeking a highly analytical, systems-oriented leader to own and evolve the global operational foundation of Talent Acquisition. This role is responsible for designing, scaling, and optimizing the recruiting infrastructure that powers global hiring — including systems, workflows, analytics, automation, compliance, and workforce planning.

Operating at the intersection of operations, data science, and systems engineering, this leader will drive AI-enabled transformation, build scalable global processes, and ensure recruiting teams operate with speed, clarity, accountability, and measurable impact.

This role requires strategic thinking, technical fluency, strong people leadership, and the ability to execute in complex, high-growth, globally distributed environments.

Global Recruiting Infrastructure & Strategy

• Design and evolve a global recruiting operating model that enables scalable, compliant, high-velocity hiring.

• Lead end-to-end recruiting operations across multiple regions and business units.

• Architect systems and workflows that remove friction and support aggressive growth.

• Establish governance frameworks that ensure compliance with international labor laws, privacy regulations, and inclusive hiring standards.

• Navigate complex global M&A integrations with speed and operational precision.

Technology & AI Enablement

• Own and optimize the global recruiting technology stack (ATS, CRM, sourcing platforms, AI-enabled screening tools).

• Drive aggressive adoption of AI-powered tools to automate repetitive tasks, improve efficiency, and enhance decision-making.

• Identify high-impact AI use cases, pilot solutions, and scale automation initiatives across recruiting workflows.

• Lead system configuration, integration strategy, release management, and data integrity governance.

• Ensure recruiting technology delivers measurable improvements in speed, quality, and capacity.

Analytics, Workforce Planning & Decision Support

• Own recruiting analytics and reporting strategy across funnel health, diversity metrics, cost-per-hire, hiring velocity, and recruiter capacity.

• Build automated dashboards and scalable reporting frameworks.

• Partner with Finance and People leadership on global headcount planning, capacity modeling, and hiring forecasts.

• Provide scenario modeling and risk analysis to inform executive decision-making.

• Translate data into actionable operational and strategic insights.

Process Optimization & Automation

• Conduct regular audits of the hiring lifecycle to identify inefficiencies and compliance risks.

• Implement automation across sourcing, scheduling, interview coordination, and communication workflows.

• Continuously iterate on systems and processes with a bias toward efficiency and measurable outcomes.

• Ensure operational excellence without sacrificing candidate experience or inclusivity.

Team Leadership & Enablement

• Lead and develop a global recruiting operations team with a focus on coaching, accountability, and collaboration.

• Foster a one-team mindset across distributed regions.

• Provide clear performance goals and development pathways for team members.

• Drive training and enablement initiatives to ensure effective adoption of tools and processes.

Vendor & Cross-Functional Partnership

• Manage recruiting technology vendors with a focus on value, long-term partnership, and performance outcomes.

• Collaborate cross-functionally with Finance, HR, Legal, IT, and regional leaders to align hiring strategy and operational standards.

• Influence stakeholders across matrixed environments to drive alignment and execution at speed.

Qualifications

• 10+ years of experience in Recruiting Operations, Talent Acquisition Infrastructure, Workforce Planning, or People Systems.

• 5+ years leading global or distributed teams.

• Proven experience scaling recruiting operations in high-growth, multi-region environments.

• Deep expertise with ATS platforms (e.g., Workday, Greenhouse) and recruiting technologies, including AI-enabled tools.

• Demonstrated success implementing automation and AI solutions that improve operational efficiency.

• Strong analytics capability, including dashboard creation, capacity modeling, and KPI governance.

• Experience partnering with Finance on headcount forecasting a