Manager, Clinical Informatics Acute

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

• Remote
• Travel requirements: Up to 30% travel to facilities and/or HSC (Brentwood, TN)
• The work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.
  Works in a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
  In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.
  The noise level in the work environment is typical for an office and/or hospital environment.

Position Summary:

The Manager, Clinical Informatics leads a team that analyzes, designs, implements, and evaluates Electronic Health Record (EHR) systems that focus on point-of-care technology processes utilized by physicians, clinicians, and others at Health Support Center (HSC) supported facilities. Actively collaborates with others in ITS, Quality, Operations, and others at the HSC to assure clinical processes, workflows, and regulatory requirements are supported by the electronic solution.

Essential Functions:

• To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
  Work closely with the Director of Clinical Informatics and peers to provide core system expertise and assistance as needed to successfully implement patient data automation and work through the system life cycle.
• Manage, lead, direct, and provide support to a team which executes the strategy and fosters proactive communication among all stakeholders in clinical technology system deployment and clinical content integration of Lifepoint standard evidence-based content into existing processes, workflow and system related libraries or dictionaries.
• Lead change management efforts around the implementation of the clinical informatics software through the development, design, and execution of change management and enhancement processes.
• Lead monitoring new system build and training to ensure adherence with enterprise-wide operational, regulatory, and clinical process guidelines.
• Define content, build, and training needs for system enhancements related to Computerized Physician Order Entry (CPOE), clinical documentation, and quality and patient safety initiatives.
• Work closely with third party vendors in accordance with organizational needs.
• Serve as subject matter expert (SME) in assigned EHR solutions.
• Serve as a liaison between facility providers and staff, ITS leadership, and HSC teams to ensure successful adoption of patient data automation processes as well as communication of requested enhancements and critical issues.
• Stay current on informatics, regulatory, and EHR trends, experiences, and approaches.
• Assure industry and evidence-based best practices will be implemented wherever possible to support the highest standard of care, meet regulatory requirements, and improve patient outcomes by working collaboratively with the Clinical Informaticist and Chief Nursing Officer.
• Create orientation programs for clinical staff related to changes in documentation systems and other clinical technology solutions.
• Provide enhancement request identification, documentation, and prioritization, as well as lead efforts to reduce variation of clinical processes throughout the enterprise.
• Engage with hospitals and provide consultative services as they prepare for implementation of clinical system related initiatives and projects to ensure the processes and system functionality are working effectively and/or to identify areas that require refinement.
• Maintain and adhere to project schedules, deadlines, and budget guidelines.
• Provide regular status reports to department leadership that includes system reviews, initiatives in-progress and future projects.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information:

• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.
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