Manager, Growth Customer Success
Job Overview
Job Title
Manager, Growth Customer Success
Company
Anaconda
Location
United States
Job Type
Full-Time
Experience
Mid Level
Salary
$100k–$119k USD
About This Role
Anaconda is seeking a Manager, Growth Customer Success to lead and evolve our scaled customer success strategy for a fast-growing portfolio of customers leveraging data science, machine learning, and AI.
Requirements
- 4+ years of experience in Customer Success, Account Management, or Renewals, with 2+ years leading or supervising teams, ideally in a B2B software or data/technology company.
- Experience operating within pooled, digital-first, or high-volume customer success models.
- Strong track record of contributing to retention, renewal, and expansion outcomes.
- Analytical mindset with the ability to use customer and product data to drive execution.
- Comfortable operating in technical environments; experience supporting data science, analytics, developer, or AI-focused products is a strong plus.
- Strong communicator and cross-functional collaborator.
- Experience with CRM and CS platforms such as Salesforce, Vitally, Zendesk, and Clari.
Benefits
- Flexible Vacation Policy
- Medical, Dental, and Vision Insurance
- Short Term and Long Term Disability
- Paid Parental Leave
- Monthly Wellness Stipend
- Employee Assistance Program and Mental Health Resources
Originally posted on Himalayas
Why This Job Might Be a Good Fit
- Fully remote full-time position
- Mid Level marketing role at Anaconda
- Competitive salary: $100k–$119k USD
- Open to candidates in United States
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Frequently Asked Questions
Is this position fully remote?
Yes, this role is listed as a remote position. You can work from anywhere within the specified location requirements.
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About Anaconda
Anaconda