Partnership Manager

We’re looking for a Partnerships Manager

We're looking for a Partnerships Manager to support our key partners who refer their small business customers to us for easy access to finance. In this pivotal role, the successful candidate will be the driving force behind fueling expansion and success with a panel of our existing partners. They'll be part of a small ambitious team, fostering growth every step of the way. We're looking for a commercially astute, highly persuasive communicator with an unstoppable, can-do attitude to take this opportunity to the next level.

Ready to make an impact? Come join us!

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

The team

The Partnerships team plays a key role in driving iwoca’s customer acquisition by delivering cutting-edge embedded finance solutions to small businesses through our powerful Lending API. Working with a diverse range of partners, from globally recognised names to dynamic micro businesses, helping them unlock new growth opportunities. The team is a mix of commercial, technical, and analytical experts, all united to maximise value from both new and existing partnerships. This role will report into the Head of Partnerships, playing a pivotal part in accelerating the growth of our partnerships channel and taking iwoca’s impact to the next level.

The role

Driving Commercial Impact:

• Performance monitoring: Continuously monitor and analyse application funnel performance, identifying trends, drop-offs, and high-impact optimisation opportunities.

• Identify growth opportunities: Proactively identify and execute scalable growth initiatives across existing partnerships to drive revenue generation.

• Improve customer journeys: Deep-dive into how customers arrive to us through partner platforms to transform user experiences into seamless, high-converting journeys.

Relationship Management:

• Partner support: Act as the primary point of contact for partners, delivering timely support while driving engagement through the consistent delivery of product insights and development updates.

• Voice of the partner: Collect partner feedback and use this to influence product road map and drive the evolution of our offering.

• Support new partner acquisition: Working with the partner development team to pitch high-value prospects, providing the operational expertise and performance insights to accelerate deal closure.

Operational Excellence:

• Problem solving: Act as the first line of defence when challenges arise with partners by engaging stakeholders and communicating clearly how the problem will be addressed.

• Reporting & invoicing: Lead the invoicing process and performance tracking to ensure partner trust through transparent reporting.

The requirements

Essential:

• At least 1 year experience working with partners or clients in a similar setting.

• Outstanding communicator, able to inspire a wide range of stakeholders.

• Analytical with the ability to translate data insights into actionable strategies.

• A commercially savvy operator, able to spot growth opportunities where others don’t.

• A positive mindset and eager to learn.

• Educated to degree level or higher.

Bonus:

• Experience in fintech, banking, payments o