Product Support Specialist - Seasonal Remote Opportunity! (64055)
Job Overview
Job Title
Product Support Specialist - Seasonal Remote Opportunity! (64055)
Company
TurboTax
Location
United States
Job Type
Full-Time
Experience
Entry Level
Salary
$38k–$38k USD
About This Role
Work from home with TurboTax
TurboTax Product Expert
- Get paid $18.50 per hour
- Get a $405 Certification bonus
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9-15 for all hours worked
- Fast 24 hour Certification
Learn more about the Gig
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
- Get paid $18.50 per hour
- $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
- Earn a $405 Bonus Just for Participating in getting certified as a TurboTax Product Expert
- Certification takes place over 3 days
- Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday
- Minimum 25 hours per week required, want to work more? Go for it!
- You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills
To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
- This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
- Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
- The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.
Start working from home today!
Originally posted on Himalayas
Why This Job Might Be a Good Fit
- Fully remote full-time position
- Entry Level support role at TurboTax
- Competitive salary: $38k–$38k USD
- Open to candidates in United States
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Frequently Asked Questions
Is this position fully remote?
Yes, this role is listed as a remote position. You can work from anywhere within the specified location requirements.
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About TurboTax
TurboTax