Schedule coordinator (Enterprise service)

Agilent TechnologiesJapan56 years ago
supportFull-TimeMid Level
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Job Overview

Job Title

Schedule coordinator (Enterprise service)

Company

Agilent Technologies

Location

Japan

Job Type

Full-Time

Experience

Mid Level

customer-serviceschedule-coordinationservice-coordinationadministrative-supportenterprise-services

About This Role

Job Description

・エンタープライズサービスをご契約いただいたお客様(主に製薬会社様等)のコンシェルジュ的な役割として、日々のオペレーションの第一コンタクト先としてお客様との契約内容を速やかにかつ誠実な対応で実行します。

具体的には、お客様の使用している化学分析機器(アジレント社製または他の会社の機器)の点検・修理サービス等の要請や問い合わせに対応し、お客様・アジレントおよびベンダー様とのエンジニア訪問の日程調整および関連業務を実施いただきます。

参考 エンタープライズサービスはこちら:

https://www.agilent.com/Library/brochures/low_5991-2740JAJP.pdf

Qualifications

・PCによる業務系システム操作(SAP/CRM)

・Office系ソフト操作

・コミュニケーション(日本語・英語) TOEIC600点相当以上

・理系の学部出身もしくは製薬会社での経験があれば尚可

・GxPの規則およびガイドラインの基礎知識があれば尚可

・見積取得、注文書発行および請求処理に関わる理解と経験があれば尚可

求められるヒューマンスキル

・チームワーク

・正確性

・迅速性

・臨機応変さ

・積極性・自発性

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service

Originally posted on Himalayas

Why This Job Might Be a Good Fit

  • Fully remote full-time position
  • Mid Level support role at Agilent Technologies
  • Open to candidates in Japan

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About Agilent Technologies

Agilent Technologies

Agilent Technologies

Tags: customer-service, schedule-coordination, service-coordination0 open positions

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Quick Facts

Job TypeFull-Time
ExperienceMid Level
LocationJapan
Categorysupport
Posted56 years ago
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