Senior Manager, Accounts Receivable

The Senior Manager, Accounts Receivable serves all Sarah Cannon Research Institute lines of business. This role is responsible for developing strategy and delivering programs focused on compliance, accuracy, and optimization of the Accounts Receivable (AR) lifecycle. Specific responsibilities include ensuring billing and collections compliance against contracted services, overseeing milestone‑based invoicing processes, driving standardization across SCRI utilizing scale, and collaborating with other Sarah Cannon business lines to achieve optimal Accounts Receivable and profitability metrics.

Duties and Responsibilities

Duties include but are not limited to:

• Provides direction and support for the development of an overall AR strategy as it relates to compliance, invoicing accuracy, and optimization of the receivables lifecycle.

• Defines and implements efficient, effective, and measurable operational processes that support AR optimization, milestone tracking, contract alignment, and profitability.

• Collaborates with finance, operations, and executive leadership and has responsibility for analytic work related to AR trends, contract structures, milestone schedules, and sponsor‑specific activity.

• Develops content and leads monthly reporting meetings (MOR) with leadership covering AR metrics, aging, collections activity, and operational performance.

• Drives the highest levels of service and performance to clients, sponsors, and internal business partners.

• Continuously improves AR processes while enhancing service and optimizing relationships with business partners and sponsors.

• Provides guidance and support to staff to ensure capacity for success in achieving invoicing accuracy, milestone management, and collection goals.

• Participates in and leads training protocols for all functions related to AR operations, billing processes, contract interpretation, and best practices.

Mandatory

The following are mandatory expectations of all Sarah Cannon employees:

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

• Completes all assigned training requirements by the designated due date.

Minimum Qualifications

• Bachelor’s degree required; Master’s degree preferred in a related field.

• 5+ years of experience in Accounts Receivable management, ideally within a contract‑driven environment involving project‑based or milestone‑based billing.

• Clinical Research industry experience strongly preferred.

• Experience working with contracts, invoicing structures, and milestone or deliverable‑based billing processes.

• Ability to effectively prioritize and execute tasks in a high‑pressure environment.

• Excellent written and verbal communication skills required.

• Strong experience in data model creation, AR aging analysis, forecasting, and trend interpretation.

• Analytical and problem‑solving skills, including the ability to understand complex contract structures and apply them to invoicing and collections processes.

• Results‑driven and collaborative style to achieve defined objectives.

• Self‑directed with demonstrated ability to work independently to meet deadlines.

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country.