Senior System Manager, Procurement

Position Overview

Shape the future of procurement systems at FUJIFILM Biotechnologies. As our Senior System Manager, Procurement, you’ll own and evolve the platforms that power how we buy—enabling safer, faster, and smarter operations across our global network.

Company Overview

The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Why this role matters

• Impact at scale: Lead the roadmap, governance, and day‑to‑day excellence of our procurement applications (e.g., Jaggaer and SAP) used across the enterprise.
• Trusted platform owner: Serve as the single point of contact and escalation for your applications—partnering with Procurement, Finance, IT Ops, Cybersecurity, QA/ITQ, and vendors.
• Future‑ready systems: Anticipate vendor cloud releases, drive upgrades and integrations, and embed compliance (GxP/GAMP5, cGMP, ISO) into everything we deliver.

What you’ll do

• Engage with LoB leaders and process owners to translate business strategy into system capabilities and prioritized roadmaps; manage expectations and change readiness.
• Lead day-to-day reliability, performance, and security of Jaggaer and SAP procurement ecosystems; oversee incident/problem management, root cause analysis, and preventative actions.
• Define platform standards, configuration baselines, and governance; steward data integrity, access control, and segregation of duties; champion continuous improvement.
• Assess vendor releases, conduct impact analysis, plan/test deployments, and coordinate global rollout; ensure backward compatibility and documentation updates.
• Lead requirements elicitation, solution design, configuration, and testing for enhancements and integrations; ensure alignment with architecture, compliance, and security policies.
• Author and maintain SOPs, work instructions, configuration guides, support runbooks, and training materials; enable first-level support through clear, current documentation.
• Champion ITIL practices (Incident, Problem, Change, Request, Knowledge); establish KPIs/SLAs, measure performance, and drive continual service improvement (CSI).
• Lead CSV activities (requirements, risk assessment, test scripts, traceability, reporting); support audits/inspections; ensure adherence to cGMP, ISO, data integrity, and change control.
• Serve as primary liaison with vendors/MSPs for deliverables, SLAs, defect remediation, and product roadmaps; contribute to contract renewals and licensing strategies.
• Partner with Procurement/Finance to sustain master data quality and control effectiveness (e.g., SOX-related controls where applicable); maintain risk registers and mitigations.
• Lead small-to-medium projects and contribute to larger programs using Agile/Waterfall/Hybrid; ensure operational readiness, training, and adoption.
• And other job duties that may be assigned from time to time.

What you’ll bring

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related field.
• 8+ years managing enterprise applications in complex, matrixed environments; 5+ years focused on procurement systems (Jaggaer, SAP MM/SRM/Ariba).
• Proven platform ownership: roadmaps, governance, and delivery of medium‑to‑large enhancements and integrations.
• Hands‑on experience in regulated environments (GxP, GAMP5, CSV), with audit/inspection readiness.
• Strong ITIL/ITSM background; confident with data integrity, access/security, and vendor coordination.
• Excellent problem‑solving, stakeholder management, and executive‑ready communication skills.
• Any combination of education and experience, which would provide an equivalent background to deliver against role expectations.

Nice to have

• Master’s degree; ITIL Foundation v3/v4 (intermediate a plus).
• Jaggaer administration or SAP module certs (MM, Ariba).
• PMP/PRINCE2/Scrum Master; experience with Agile and CI/CD.