Senior Technical Program Manager R+D

Overview

The Sr. Technical Program Manager (R&D) is responsible for overseeing the development and execution of complex initiatives that require coordination of teams using a variety of software delivery practices, including SAFe. The Sr. Technical Program Manager collaborates closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet the required quality standards. Programs can involve simultaneous coordination across Business Units and Agile Release Trains as well as working with the following departments: the Executive Office, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, Client Implementations and external vendors.

The Senior Technical Program Manager needs strong leadership and problem-solving skills to achieve successful outcomes. The position requires effective and succinct verbal and written communication skills, including managing risks and escalations with Senior Leadership. This role will have a deep understanding of the principles and best practices of scaled agile and project management. The person in this role will possess proficient knowledge and expertise to creatively resolve a wide range of issues, both project-related and non-project-related.

Responsibilities

• Responsible for working cross functionally to coordinate development efforts that involve multiple products or integration points between products, including across Business Units and Agile Release Trains.
• Able to effectively influence cross-functional teams without formal authority.
• Develop detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations and migrations teams.
• Align scope and timeline with Release Train Engineers, Business Owners and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync.
• Monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met.
• Execution of project planning activities to include determination of scope, milestones, risks, and issues. Promptly escalate risks to appropriate leadership and stakeholders.
• Create, maintain, and disseminate reports on program to program steering committee and other key stakeholders.
• Develop appropriate practices for the program including right sizing meeting schedules and content.
• Work across the organization with functional managers to determine and satisfy program needs.
• Support process improvements within the organization delivery processes.
• Collaborate with the requirements Project Manager to develop delivery plans, and manage requirement changes throughout incremental delivery.
• Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback. Communicate adoption progress to key stakeholders.
• Maintain relationships and alignment with key program stakeholders to achieve program goals.
• Analyze data to understand current solution performance and discover future opportunities.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

• Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience.
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe
• 6 -7 years project management experience with experience in a mix of Software delivery practices.
• Possess or currently pursuing SAFe SA (SAFe Agilist)
• Possess or currently pursuing Certification in project management (PMI, PMP)
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe
• Proficiency in Microsoft Office.
• Healthcare experience preferred.

Mental Requirements:

• Critical Thinking: Ability to think critically and evaluate information objectively, considering different perspectives and potential implications before drawing conclusions or making recommendations.
• Attention to Detail: must have a keen