Technical Support Engineer
Job Overview
Job Title
Technical Support Engineer
Company
NETGEAR
Location
Poland
Job Type
Full-Time
Experience
Mid Level
About This Role
NETGEAR is seeking a highly skilled, customer-focused L3 Technical Support Engineer to join their expanding IT & AV Technical Support organization. In this role, you will serve as a key escalation point between L1/L2 teams and engineering, driving the resolution of complex networking and AV-over-IP issues for professional customers.
Requirements
- 4+ years of experience in technical support, network operations, or field support roles
- Hands-on expertise with IGMP Snooping, Querier, and multicast traffic optimization
- VLANs, QoS, STP/RSTP, and Ethernet switching protocols
- CLI troubleshooting tools, port mirroring, and packet capture analysis
- Wireless networking deployment and troubleshooting
- Familiarity with ProAV systems and tools
- Experience working with NETGEAR switches or similar platforms
- Demonstrated proficiency with technical documentation, ticketing platforms, and remote diagnostic and troubleshooting tools
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Originally posted on Himalayas
Why This Job Might Be a Good Fit
- Fully remote full-time position
- Mid Level support role at NETGEAR
- Open to candidates in Poland
Similar Remote Jobs
perinova IT-Management GmbH
More Remote Jobs by Location
More Remote Support Jobs
Get Daily Remote Job Alerts Before Others Do
Join 12,000+ remote professionals
No spam, unsubscribe anytime. We respect your privacy.
Frequently Asked Questions
Is this position fully remote?
Yes, this role is listed as a remote position. You can work from anywhere within the specified location requirements.
How do I apply for this job?
Click the "Apply on Company Website" button to be redirected to the official application page.
Are international applicants welcome?
Check the location requirements listed above. Some positions are restricted to specific regions.
When was this job posted?
The posting date is shown in the Quick Facts sidebar. We update our listings daily to ensure accuracy.
About NETGEAR
NETGEAR